Digital Product Refund Policy

Effective date: August 2, 2026

This policy applies to downloadable Evolve Quant browser tools sold by EvoLve Quant LLC through Payhip. Products are delivered as ZIP packages. You extract the package and open its included .html launcher in Chrome, Firefox, Brave Browser, Safari, Microsoft Edge, or another modern browser of your choice.

When to contact us

Contact us if the download link does not work, the ZIP is inaccessible, an included launcher is materially defective, or the product does not match its published description. Use the Contact page and include the order email, product name, version, browser, and a description of the problem. Do not send broker credentials or private account files.

What we will do

We will first try to resolve the issue by providing setup help, a corrected file, or a replacement download. If the product remains inaccessible or materially defective after reasonable troubleshooting, we will issue a refund where appropriate. Requests should normally be made within 14 days of purchase.

Change-of-mind purchases

Once a digital product has been downloaded and made available for use, refunds are generally not provided for change of mind, lack of use, unsupported hardware or browser configuration, or results that do not meet a personal trading objective.

Legal rights

This policy does not remove or limit any consumer rights that apply under mandatory law. If applicable law gives you a broader cancellation or refund right, that right remains available.

Payhip checkout

Payhip processes checkout and delivers the download. The purchase record, checkout terms, and payment method may affect how a refund is processed. We will work with the purchaser and Payhip as needed to resolve an eligible request.

Contact

Questions before purchase are welcome through the Evolve Quant Contact page. We recommend reviewing the product page, included README, and this policy before downloading.